- Consult homebuyers and recommended loan products and options to meet individual client needs.
- Responded to inquiries & referrals, presented purchasing and refinancing mortgage loan service options and alternatives, and drove new business and profitability.
- Assisted clients through the loan process from application to closing and troubleshoot any transaction issues
- Average 3 Loan closings a month, revenue ranging from 850K- 3.8 million
- Analyse applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
- Actively networked in community to build referral partners, and promote the BMO brand.
- Generated over $3mm in loan originations in 4 months.
- Obtained and completed mortgage applications, credit histories, financial statements, and other financial information to fulfill BMO requirements.
- Collaborated with underwriters, compliance, and audit departments to ensure loan agreements are complete and accurate according to policy.
- Met with clients to explain the different types of loans and credit options that are available, as well as the terms of those services.
- Stayed abreast of new types of loans and other financial services and products to better meet customers needs.
- Created strategies to develop and expand existing customer sales.
- Received “Top performer of Rookie” award.
- Submitted loan applications to the underwriter for verification and recommendations.
- Recommended loan approvals and denials based on customer loan application reviews.
- Developed and maintained relationships with local real estate agents.
- Maintained strict confidentiality of bank records and client information.
- In charge of the strategic acquisition of new customers for motgage loan products through the available marketing channels
- Role includes advising, preparing, and delivering suitable mortgage packages for the customer grow the bank’s current customer portfolio in providing product solutions in accordance with the bank’s prescribed standards and regulatory requirements
- Contribute to the profitablity and growth of the branch by developing and maintaing customer relationship through utilising the full spectrum of banking services